The HVAC Manager provides leadership, schedules, coordination, supervision and oversight of the performance of personnel.   The Manager often acts as a client interface and problem solver.   As a manager, this individual will exercise responsibility for developing and managing business operations that increase sales, profitability, market share, and customer and employee satisfaction.  This individual will be responsible for sales revenue, forecasting and meeting targeted quota objectives. 

Total compensation targeted at $100,000.00 plus. 

Essential Job Functions:  

      LEADERSHIP AND SUPERVISION:

  • Achievement of sales objectives is a primary objective
  • Ensure new team members are oriented to the expectations of the Company
  • Assess the competency and capability of personnel providing coaching and training
  • Evaluate the capability and results ensuring that personnel meet quality workmanship standards and expectations
  • Oversees assignments of individuals’ daily schedules
  • Set and maintain work standards
  • Maintain a record of high-level customer satisfaction achievement
  • Delegate responsibility and maintain follow up for assessment of results
  • Promote, support and facilitate teamwork and foster a positive environment and culture

      PLANNING AND SCHEDULING:

  • Identify needs and deficiencies in the planning/scheduling and communication translating work requirements into a prioritized plan for individual tasks and assignments
  • Review and adjust specific workplace activities and schedules to meet customer needs
  • Work with personnel to overcome work challenges

     ADMINISTRATION:

  • Participate in incident investigations and reviews. Complete incident and other safety reports
  • Report on workforce production, work progress and revenue generation
  • Complete required statistical reports
  • Oversee time keeping and time cards, including recording late starts/early starts
  • Recommend personnel transfers, actions and promotions

      KNOWLEDGE/SKILLS:

  • Approachability – build rapport and put others at ease
  • Composure – stays cool under pressure, can handle stress or frustrated customers without showing frustration or becoming defensive
  • Customer Focus – dedicated to exceeding the expectations and requirements of internal and external customers; act with the customer in mind
  • Informing – timely communicates the information others need to know to do their job and meet customer expectations; thinks through who needs to know what, shares information across all departments as needed
  • Initiative – able to work independently and take initiative to resolve issues and satisfy customers
  • Integrity and Trust – seen as a direct, truthful individual; keep confidences; admit mistakes; is reliable
  • Listening – practice attentive and active listening and is open to feedback
  • Peer Relationships – seen as a team player; cooperative
  • Priority Setting – can multi-task and focus in on what is most important
  • Problem Solving – uses logic and creativity to solve difficult problems and find effective solutions
  • Technical Ability – picks up on technical things quickly and easily; learns new systems
  • Increase employees’ moral and motivation to increase work ethic and performance
  • Develop efficient sales approach to make process of selling more efficient and increase Company sales.

      EDUCATION/TRAINING:

  • Excellent computer skills needed including Microsoft office
  • Graduation from high school
  • Extensive HVAC experience
  • Excellent oral communication and presentation skills
Equal Opportunity Employer, including disabled and veterans.

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